This refund policy applies to all items purchased from dailykindsupplies.org. We are committed to providing our customers with fair, transparent, and reasonable returns and refunds.
I. Return Request Conditions
To request a return, the item must be in its original condition, unused, undamaged, and in a condition suitable for resale. Used or opened items that severely affect resale will not be eligible for return or refund. Thank you for your understanding.
II. Return Shipping Costs
For returns due to product quality issues, incorrect item delivery, or damage during shipping: the seller will bear the return shipping costs.
For returns initiated for personal reasons (such as dislike, incorrect size, subjective change of decision, etc.): the buyer will bear the return shipping costs.
We recommend that customers carefully review product information before placing an order to minimize unnecessary returns.
III. Refund Processing Time
After we receive and inspect the returned item and confirm that it meets the return conditions, we will process the refund through the original payment method within 3–5 business days. The actual arrival time may vary slightly depending on the bank or payment platform.
IV. Return Process
Customers must contact us and obtain return authorization before applying for a return. Items returned without prior confirmation may not be accepted.
V. Special Circumstances
If the item shows obvious signs of use, is damaged, or does not meet our return standards, we reserve the right to refuse the refund request and return the item to the customer (relevant shipping costs may be borne by the customer).
If you have any questions about these refund terms, please contact us through our customer service channels. We will be happy to assist you.